Benchmarking

Peter Cayan

Foodservice and the Healthcare Satisfaction Index – Four Things You Need to Get Right

By Peter Cayan, Vice President Supply Chain and Nutrition Consulting First in a series of periodic blog posts based on the Intalere Illuminated Path Podcast Series Today, foodservice in a hospital is a support service function. Think of it as a hotel. You go to a hotel, you stay at a hotel, the housekeeping and […]

Intalere Member Best Practice Spotlight – New York City Health + Hospitals/Sea View – Antibiotic Stewardship

Issue Misuse and overuse of antibiotics is a pressing public health issue in our country. Many adverse events have been attributed to antibiotic use compromising quality of life and safety of patients. Via a quality assurance process, New York City Health + Hospitals/Sea View recognized a large percentage of its residents triggered for antibiotic use. […]

Intalere Member Best Practice Spotlight-Summit Pacific Medical Center-Supply Chain Transformation

Issue The Summit Pacific Medical Center (SPMC) materials management department needed to shift from a manual procurement-focused ticket system to an inventory-based, data-driven, end-to-end supply chain model to provide enhanced support and value to SPMC clinical areas. Solution By the end of 2017, the SPMC materials management team had succeeded in expanding and improving inventory […]

12 Things Healthcare Must Achieve Flash Video Series – Manage Social Determinants of Health

by Julius Heil, President and CEO, Intalere During a recent presentation at Intermountain Healthcare, someone shared the phrase, “ZIP code is more important than genetic code,” when referencing what is now generally known as population health management. Healthcare providers must understand that they need a strategy to solve health problems before they show up in […]

Improving Margins Using Service Line Profitability Analysis

By Joe Morrison, Director, Product Management, Intalere Service lines are arguably the most utilized measure within healthcare organizations to quantify the financial health of any health system. While many organizations define their service lines slightly differently, their goal is the same – to improve the health and outcomes of patients while improving efficiencies and reducing the total […]

12 Things Healthcare Must Achieve Flash Video Series – Leverage Analytics

By Julius Heil, President and CEO, Intalere The old saying goes, “you can’t improve what you don’t measure.” Physician engagement is in many ways rooted in data and so is pretty much any process affecting your healthcare facility. I like to say there are two kinds of businesses – those that are gathering and leveraging […]

Maximizing Survey Readiness to Enhance Patient Safety and Positively Impact Reimbursement

By Daria Byrne, Vice President, Clinical and MedSurg Solutions Consulting, Intalere We live in a consumer-driven healthcare society. Outcomes affect reputation and reputation affects the bottom line. Good outcomes depend on processes that are continually assessed and improved. On average, healthcare providers receive government payment of 88 to 90 cents for every dollar spent caring […]

Management’s Role in Improving Quality and Producing Safer Outcomes in Healthcare

By Shon Wettstein, Vice President, Business Development, and Stephanie Dorwart, CEO, Altius Healthcare Consulting  With today’s advanced technologies, healthcare providers have saved more lives than ever thought possible. Miracles are happening every day. State-of-the-art equipment currently available certainly plays a role, but these miracles are due mainly to the outstanding teams of medical professionals who […]

Getting the Most from Your Foodservice Agreements

By Peter Cayan, MA, RD, CDN, LDN – Vice President, Supply Chain and Nutrition Consulting, Intalere Purchased services make up roughly 40 percent of the average health system’s supply chain costs. However, when it comes time to managing contractors, including foodservice, many healthcare facilities fall into the habit of allowing their agreement to roll over […]

Enhance the Effectiveness of Your Supply Chain with Clean Data

By Shon Wettstein, Vice President of Business Development and Product Management Clean data could be defined as accurate catalog fields that reduce transactional discrepancies, promote in-depth organizational reporting and assist in the implementation of standardized product categories across your enterprise. Clean data is always a work in progress, not just an outcome. So what are […]