patient retention

Deliver Value to the Customer and the Community

by Julius Heil, President and CEO, Intalere As in any consumer transaction, customers must feel that they have received proper value from their medical care provider. But as we have touched upon throughout other sections of this briefing, that value must be balanced between cost/quality factors to ensure sustainability for all. All options, including alternative […]

Patient Outmigration: Keys to Explore

By Steven Dunn, Sales Director, DataBay Resources While healthcare continues its shift from volume-based care to a value-based model, hospital executives still need to focus on patient retention. If a patient lives in the hospital’s primary service area, but leaves to receive treatment elsewhere – that’s a problem. As hospitals seek to more tightly integrate […]