Patient Satisfaction

Intalere Member Best Practice Spotlight-Milford Regional Medical Center-Redefining Traditional Roles to Reduce Readmissions

ISSUE The senior management team and board of trustees of Milford Regional Medical Center identified reducing avoidable readmissions as a hospital-wide goal. Although certain diagnoses contribute to the bulk of readmissions, Milford Regional identified medication, discharge planning, patient and family engagement, and social issues (transportation and nutrition) as key areas affecting readmissions. SOLUTION The facility […]

Intalere Member Best Practice Spotlight – Livingston HealthCare’s Café Fresh – Model For Farm to Institution

ISSUE With healthcare costs on the rise, providers need to find ways to increase education and prevention. Providing healthy food and modeling healthy choices can help reduce the incidence of obesity and chronic disease. SOLUTION The Food and Nutrition Services department of Livingston HealthCare implemented the Farm to Institution Program in 2007, and when their […]

Intalere Member Best Practice Spotlight – Brookmeade Culinary Arts Exploration

ISSUE The Community at Brookmeade perpetually strives to ensure its residents’ quality of life. It offers many programs that foster self-expression and the restoration, maintenance and progression of residents’ abilities. Through social interaction and fostering latent communication skills, the diagnoses of Dementia and chronic illness are effectively and skillfully addressed with the implementation of its […]

National Nutrition Month – Combating Malnutrition

By Jessica Marchand, RD, LDN, and Roseann Hoeye, MBA, RD, LD; Directors, Intalere Nutrition & Environmental Services  In 1974, the article “Skeleton in the Hospital Closet,” by the late Charles E. Butterworth, Jr., M.D., called attention to the existence of malnutrition in our nation’s hospitals. While it’s been more than 40 years since this article […]

Intalere Member Best Practice Spotlight: Achieving Positive Clinical Outcomes by Minimizing Hypoglycemic Episodes Associated with Anti-Diabetic Agents – Sea View

ISSUE Insulin and other hypoglycemic products are categorized by the FDA and regulatory agencies as high-risk medications. Evidence suggests the use of these medications can cause serious resident injury or harm. Via a quality assurance process of glucometer data, Sea View recognized a large percentage of residents were triggering for hypoglycemic episodes while utilizing these […]

Intalere Member Best Practice Spotlight – Stemilt Growers and Confluence Health Collaborate to Create the Stemilt Clinic

ISSUE Treating patients with chronic diseases has become increasingly challenging as healthcare costs continue to rise and employers and patients alike experience the struggles of combating these mounting healthcare costs. The vast majority of employees at Stemilt Growers (a local business within the Confluence service area) have no access to healthcare services, and as a […]

Nutrition in the Changing Healthcare Landscape

by Peter Cayan, MA, RD, CDN, LDN Senior Director, Nutrition Specialists, Intalere Nutrition and nutrition therapy have never been more relevant than now in the age of healthcare reform and the changing healthcare landscape. I recently discussed this topic with Dr. Tracy Smith, senior clinical manager for Abbott Nutrition, for a podcast. According to the […]

Five Areas of Focus to Improve Patient Safety and Satisfaction

by Annette Hutchins, Senior Director, Medical Surgical Specialist Team Achieving patient-centered excellence and ensuring clinicians have the tools and support necessary to deliver evidence-based care consistently and safely, is a major objective for any healthcare organization. What are some of the important areas facilities are focusing on to help them along the journey to patient […]

Intalere Member Best Practice Spotlight – Fairfield Medical Center – Project Bright

ISSUE Fairfield Medical Center’s (FMC) facilities were out of date and did not provide the resources needed for the latest technology in surgical services, limiting Fairfield’s ability to provide the best quality services for their patients and community. There were also limitations in FMC’s healing environment that dictated the need to improve on patient recovery […]

Intalere Member Best Practice Spotlight – The Brookmeade Community Arts Initiative: Explorations in Art and the Brookmeade Chorus

ISSUE Finding effective avenues for self-expression and communication is important for every individual, but this is especially so for those living with dementia and chronic illnesses. The Brookmeade Community wanted to find a way to restore residents’ ability to express themselves, increase their self-esteem and improve their quality of life. SOLUTION The CEO/Administrator of The […]