Quality Care

Julius Heil

The Connection and Importance of Being Provider Led – Member Driven

By Julius Heil, President and CEO, Intalere Intalere recently announced our 11th annual Healthcare Achievement Awards, a program through which we recognize our members for their outstanding and innovative contributions to their patients, communities and business partners in reducing healthcare costs, improving healthcare quality and serving the community.  We also are further recognizing and honoring […]

Peter Cayan

Foodservice and the Healthcare Satisfaction Index – Four Things You Need to Get Right

By Peter Cayan, Vice President Supply Chain and Nutrition Consulting First in a series of periodic blog posts based on the Intalere Illuminated Path Podcast Series Today, foodservice in a hospital is a support service function. Think of it as a hotel. You go to a hotel, you stay at a hotel, the housekeeping and […]

Deliver Value to the Customer and the Community

by Julius Heil, President and CEO, Intalere As in any consumer transaction, customers must feel that they have received proper value from their medical care provider. But as we have touched upon throughout other sections of this briefing, that value must be balanced between cost/quality factors to ensure sustainability for all. All options, including alternative […]

Intalere Member Best Practice Spotlight – Miravida Living – Cycling Without Age

Issue Elders living in long-term care centers are often isolated from the greater community and spend most of their time indoors. Feelings of loneliness and isolation can affect physical and mental health, leading to depression, dementia and an increased risk of mortality. Solution Miravida Living investigated programs addressing isolation and depression that offered opportunities for […]

Maximizing Survey Readiness to Enhance Patient Safety and Positively Impact Reimbursement

By Daria Byrne, Vice President, Clinical and MedSurg Solutions Consulting, Intalere We live in a consumer-driven healthcare society. Outcomes affect reputation and reputation affects the bottom line. Good outcomes depend on processes that are continually assessed and improved. On average, healthcare providers receive government payment of 88 to 90 cents for every dollar spent caring […]

Management’s Role in Improving Quality and Producing Safer Outcomes in Healthcare

By Shon Wettstein, Vice President, Business Development, and Stephanie Dorwart, CEO, Altius Healthcare Consulting  With today’s advanced technologies, healthcare providers have saved more lives than ever thought possible. Miracles are happening every day. State-of-the-art equipment currently available certainly plays a role, but these miracles are due mainly to the outstanding teams of medical professionals who […]

Intalere Member Best Practice Spotlight – NYC Health+Hospitals/Sea View – Enhanced Interdisciplinary Palliative Care Services

ISSUE To provide optimum compassionate and dignified care for residents with an acute or chronic serious illness, NYC Health+Hospitals/Sea View needed to enhance their palliative care services. SOLUTION Sea View implemented a Palliative Care Program that fosters an interdisciplinary approach that supports both residents and families alike, where attention to physical, psychological, social and spiritual […]

Making Plans for MACRA

By Lori Pilla, Vice President, Intalere Supply Chain Solutions MACRA is a term that has dominated talk lately throughout the healthcare industry. MACRA stands for Medicare Access and CHIP Reauthorization Act. What it is about, at its core, is value-based payment in Medicare, specifically Part B. It focuses on bringing value-based payment into the physician’s […]

National Nutrition Month – Combating Malnutrition

By Jessica Marchand, RD, LDN, and Roseann Hoeye, MBA, RD, LD; Directors, Intalere Nutrition & Environmental Services  In 1974, the article “Skeleton in the Hospital Closet,” by the late Charles E. Butterworth, Jr., M.D., called attention to the existence of malnutrition in our nation’s hospitals. While it’s been more than 40 years since this article […]

Ten Steps to Labor Productivity

  By Tom O’Bannon, Senior Director, Executive Resources Specialist and Stephanie Dorwart, CEO, Altius Healthcare Consulting Group (Adapted based on information from Altius Healthcare Consulting Group) Improving labor productivity within hospitals and healthcare systems has become a core element that compels organizations to seek new approaches to working more efficiently. In order to gain control […]